f7bd Privacy Policy — Your Information Is Our Responsibility

f7bd ("we", "our", or "platform") is an online gaming service in Bangladesh. Protecting the privacy of users on our website f7bd.lat is a core part of our commitment. This Privacy Policy ("Policy") provides a detailed explanation of the information collected from you when you visit or use our site, how it is used, and your rights.

This policy applies to all services, sections, and features of f7bd — including cricket betting, slot games, live casino, fishing games, and other gaming sections. By continuing to use our site, you agree to the terms of this policy.

2.1 Information You Provide Directly

When you create an account, log in, or contact us at f7bd, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never stored as plain text)
• Payment information such as bKash, Nagad, Rocket, or Upay account numbers
• Identity card or national ID information (for verification where applicable)
• Messages you send via support chat or email

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time, date, and duration of visits to the site
• Which pages you viewed and which games you participated in
• Referral source (where you came from before reaching our site)

2.3 Cookies and Similar Technologies

f7bd uses cookies and similar tracking technologies that improve your browsing experience and help us maintain the quality of our services. Cookies remember your login state, save your game preferences, and help analyse site performance. You can control cookies by changing your browser settings, though this may cause some services to not function properly.

f7bd uses your information only for the following legitimate purposes:

1. Account management and verification: To confirm your identity, verify your age, and ensure account security.
2. Payment processing: To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
3. Customer support: To resolve your questions, complaints, or issues. Our 24/7 live chat and email support team uses this information.
4. Security and fraud prevention: To detect and prevent unauthorised access, fraud, or misuse.
5. Service improvement: To analyse user data in order to improve our gaming experience, website functionality, and payment systems.
6. Legal compliance: To store and process information necessary to comply with applicable laws and regulations.
7. Responsible gaming: To identify problematic gaming behaviour and provide relevant support.

4.1 Limited Third-Party Involvement

In certain circumstances, f7bd may share your information with trusted third parties:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant service providers.
• Game providers: Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming process certain technical data — but only within the scope of operating their games.
• Technology services: Server hosting, security verification, and analytics providers operate under strict confidentiality agreements.

4.2 Disclosure of Information for Legal Requirements

In the following circumstances, f7bd may be required to disclose information to authorities:

• To comply with a court order or legal directive
• To assist in investigations into fraud, money laundering, or other serious crimes
• To protect the rights and safety of our users or third parties

Before any such disclosure, we will endeavour to notify you where possible, unless prohibited by law.

f7bd retains your personal information only for as long as necessary to fulfil the purpose for which it was collected:

• Active account data: For the entire duration that the account remains active.
• Transaction records: For a specific period as required by law, which generally applies to financial transactions.
• After account closure: Data is deleted or anonymised after fulfilling necessary legal and audit requirements.
• Support communication records: For a reasonable period after the issue is resolved.

When information is no longer needed, we securely delete it or anonymise it in a way that means you can no longer be identified.

f7bd strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we are informed that a minor has provided their information, f7bd will immediately take steps to delete that information and close the associated account.

If you believe a minor is using our platform, please contact [email protected] immediately.

f7bd's website may contain links to game providers or payment service providers. These third parties have their own privacy policies and f7bd is not responsible for their data practices. We advise users to read the privacy policy of any third-party platform before using it.

Notably: when you transact via bKash, Nagad, Rocket, or Upay, that platform's own privacy policy applies. f7bd shares only the minimum information necessary to confirm the transaction.

f7bd reserves the right to amend this privacy policy as needed. If any significant changes are made:

• The updated policy will be published on the website and the date of the latest revision will be noted at the top of the page.
• For important changes, registered users will be notified by email where possible.
• Continued use of our services after any changes will be considered acceptance of the new policy.

We therefore recommend visiting this page regularly to stay informed of any changes to the policy.